Societal Impact of User Interfaces

A Future Vision

• Universal computing technology access
• Universal medical record keeping
• Universal educational computing support

Ten Plagues of the Information Age

• Anxiety
• Alienation
• Information poor minority
• Impotence of the individual
• Bewildering complexity and speed
• Organizational frailty
• Invasion of privacy
• Unemployment and displacement
• Lack of professional responsibility
• Deteriorating image of people

Plague Prevention

• Human-centered design
• Organizational support
• Job design
• Education
• Feedback and rewards
• Raising public consciousness
• Legislation
• Advanced research